Frequently Asked Questions

What is a virtual team building event, and why would I want to do one?
arrow

You and your team are probably spread out in different locations, maybe even different time zones, and you're all connecting through screens. Virtual team building events are activities designed to boost team spirit, improve communication, and strengthen relationships, all without being in the same physical space. These are fun get-togethers, just done online!

Now, you might wonder, "Why should I consider one?" Well, in today's remote work environment, it's easy to feel disconnected. These events help bridge that gap, making teams feel more united and engaged. Plus, they're a fantastic way to break the monotony, inject some fun into the workday, and get to know your colleagues better. Think of it as a team outing, but done from the comfort of your home or office! 😊

What can I expect from this experience?
arrow

Well picture this: you log into a virtual conference room, and instead of the usual work meeting, you're greeted by an enthusiastic host, lots of color, and a bunch of excited teammates. That's the start of your virtual team building experience!

From there, you can expect a rollercoaster of emotions – from the thrill of competition to moments of laughter when someone says the most unexpectedly hilarious thing! There'll be activities that challenge your creativity, some that test your teamwork, and others that are just pure, unadulterated fun.

Throughout the event, you'll get to see sides of your colleagues you never knew existed. Maybe John from accounting has a hidden talent for charades, or Sarah from marketing has the best sense of humor. By the end, not only will you have a bunch of memorable moments to look back on, but you'll also feel a stronger bond with your team.

So, in a nutshell? Expect fun, bonding, and a refreshing break from the usual work routine! 🎉 😄

Can a virtual team building event really bring my team closer and improve our team culture?
arrow

Of course! To show you, just imagine you're watching your favorite TV show. Even though the characters only appear on screen, you still feel a connection to them and their story, right? In a very similar way, virtual team building events are designed to create that same sense of connection, but between real people you work with, every single day – your team!

Now, you might be thinking, "But we're not fictional characters!" True, but the magic lies in the activities. These events are crafted to encourage social interaction, collaboration, and genuine engagement. Whether it's solving a virtual escape room together or sharing fun facts about each other, these moments help break down barriers and foster camaraderie.

And the best part? As your team collaborates and laughs together, you'll start noticing a shift in the team's dynamics. Those little misunderstandings that used to crop up? They'll start to go away. The camaraderie? It'll grow stronger. Over time, these positive interactions shape a more inclusive and collaborative team culture.

How do I know my team will enjoy this?
arrow

It's natural to wonder if your team will enjoy a virtual team building event, especially if it's a first for everyone. There’s probably going to be a mix of excitement and a tad bit of uncertainty.

Here's the thing: these events are designed with diverse virtual teams in mind. They're packed with a variety of activities, from brain-teasing puzzles to light-hearted games, ensuring there's something for everyone. Whether it's the quiet analyst who turns out to be a trivia whiz or the extroverted manager who's surprisingly good at office olympics, everyone gets their moment to shine.

Plus, our event hosts are pros at reading a virtual room. They'll adapt on the fly, ensuring the energy stays high and everyone's engaged. This will feel like a real break from the usual work routine to have some fun and share laughs with colleagues!

But here's the ultimate test: feedback. After the event, ask your team about their experience. More often than not, you'll find team members buzzing with excitement, sharing their favorite moments, and maybe even asking, "When's the next one?" We actually have 4,500+ people that have rated us 5-stars.

So, while there's no one-size-fits-all, the odds are in favor of your team having a blast and cherishing the memories they create together! 🎉 😊

What makes Ryptic different from other team building companies?
arrow

Ryptic stands out for our unique blend of experience, success, and focus on bringing virtual teams closer together. We want to create more than just really fun events.

We’ve mastered the art of bringing teams together digitally. It's not just about fun games, it's about creating genuine human connections and team camaraderie, virtually. Our event hosts are the crème de la crème. They're not just any hosts, they're the best in the industry. They are passionate, lively, engaging, and definitely memorable.

Then there's our track record. We’ve been doing this since 2015. We’ve hosted over 14,000 events and had more than 250,000 co-workers experience an event with us, and the feedback has been overwhelmingly positive. That's a lot of happy teams!

Lastly, our commitment is to make sure every guest is exceptionally satisfied, full stop. From booking all the way up to event day, we aim to craft an experience that will leave you and your team 100% satisfied!

Where is Ryptic located?
arrow

We’re located right here in the U.S., in the beautiful state of California. Specifically, you can find us at:

205 E 3rd Ave, Suite 401
San Mateo, CA 94401

Our holding company, Ryptic Holdings LLC, is registered in the historic state of Virginia.

Events

What kind of team building events do you offer?
arrow

At Ryptic we offer a diverse range of team building events that cater to different objectives. Here's a quick rundown with a few examples of our great events:

Competition:
These activities are designed to ignite the competitive spirit, where teams or individuals compete against each other for the top spot.

Skills-Based:
Activities in this category focus on honing specific creative skills in a relaxed and social atmosphere.

Team Adventures:
These are interactive experiences that take teams on virtual journeys, fostering collaboration and team spirit.

Mysteries:
Perfect for those who love a good puzzle or challenge, these activities involve unraveling mysteries or solving complex problems.

Each category offers a unique experience, ensuring that teams can choose activities that align with their goals, be it bonding, skill development, or just pure fun. So, no matter what the mood, Ryptic is bound to have something that’s just right.

Can I see a demo of this event?
arrow

We would be thrilled to show you a demo! We believe in giving you a taste of the vibrant, engaging atmosphere we create before you decide. Our demos are private events that only include you and anyone you wish to invite. They last around 30 minutes and are led by one of our game hosts, providing an excellent opportunity for you to ask any questions.

To request a demo, simply reach out to us here and we’ll get that scheduled for you in no time.

You have so many cool-looking events, I can't pick. What do you recommend?
arrow

Oh, we totally get the excitement! With so many fantastic options, it can create a bit of a dilemma. Here are a few ideas we tend to suggest based on different team objectives:

  • For Bonding & Getting to Know Each Other: Conversation Quest is a winner. It's designed to highlight the unique individuality of each team member, making it perfect for teams that want to deepen their understanding of one another.
  • For Creative Expression: : If you have a team that loves to get creative, Virtual Paint Night is a beautiful way to express yourself and unwind. Plus, you'll have a lovely piece of art as a keepsake!
  • For Problem Solvers: For teams that love a challenge, Sherlock Holmes: Murder Mystery is a thrilling choice. It's all about teamwork, critical thinking, and, of course, solving the mystery.
  • For a Unique Experience: Virtual Charcuterie is not just about building a charcuterie board; it's a culinary journey that's both fun and delicious!

But remember, the best choice is always going to be based on your team's preferences. Run a quick poll amongst your team members and see what they think. If you still can’t choose then reach out, we’d be more than happy to give you a personalized recommendation.

Are there different events tailored for small vs. large groups?
arrow

At Ryptic, we've intentionally designed our events to be flexible for teams of any size. So, whether you have a team of 10 or a gathering of 700, our events work for everyone. Our goal is to make sure everyone feels included, engaged, and most importantly, your team has a ton of fun. So, don't sweat the numbers, just choose an event that feels right for your team, and we'll take care of the rest! 😊

What's the minimum and maximum number of participants per event?
arrow

Great observation! While our events are designed to last 90 minutes, we totally understand that sometimes schedules can be tight. So, the answer is yes! If you're looking for a shorter60-minute event, we can absolutely accommodate that. Just let us know when making your booking and we'll tailor the experience to fit your needs.

All your events seem to last 90 minutes. Can I have a shorter 60 minute event?
arrow

Great observation! While our events are designed to last 90 minutes, we totally understand that sometimes schedules can be tight. So, the answer is yes! If you're looking for a shorter 60-minute event, we can absolutely accommodate that. Just let us know when booking, and we'll tailor the experience to fit your needs.

Can I customize an event to make it extra special for my team?
arrow

Absolutely! Sometimes you just want to add that extra touch to make an event truly special for your team. So yes, you can definitely customize. Here are some of the customizations we’ve done in the past:

  • Event Duration: Whether you're looking for a quick 45-minute energizer, the standard 90-minute session, or anything in between, we can adjust the time to fit your schedule.
  • Themed Events: You want a retro 80s night, a superhero challenge, or a holiday special? We can customize the theme of the event to match!
  • Branding Integration: Want to see your company logo or colors featured? We've got you covered.
  • Speakers: If you'd like to have a particular member of your team kick off the event or close it out, we can arrange that.
  • Specialized Content: If there's specific content or topics you'd like to be included, we can weave that into the event.
  • Custom Challenges or Games: Have a game or challenge in mind that's close to your team's heart? Not a problem, we can adjust the format to incorporate it.

Just let us know what you have in mind, and we'll work closely with you to bring your vision to life. We want to make this a truly memorable experience for your team! 🎉

Can I see a demo of this event?
arrow

We would be thrilled to show you a demo! We believe in giving you a taste of the vibrant, engaging atmosphere we create before you decide. Our demos are private events that only include you and anyone you wish to invite. They last around 30 minutes and are led by one of our game hosts, providing an excellent opportunity for you to ask questions.

To request a demo, simply reach out to us here and we’ll get that scheduled for you in no time.

Do your events work for hybrid teams?
arrow

You bet! We understand that in today's work environment, teams often consist of a mix of remote and in-office team members. Our events are designed to accommodate this very flexibility. Whether some of your team members participate from the office, while others join from their living rooms or cafes, our events ensure that everyone feels connected and engaged. Just let your customer advisor know when booking that you have a hybrid team. Our only recommendation is that all participants join on their own devices if possible. If not, we can still make it work great.

Who are the event hosts?
arrow

Our hosts are the life of the party! They’re a talented bunch, consisting of professional actors, stand-up comedians, and entertainers with extraordinary backgrounds. They bring a unique blend of charisma, humor, and energy to every event. With their backgrounds, they know the perfect way to engage an audience, keep the energy high, and ensure everyone is having a blast. So, when your team joins our events, they’re not just getting a host, they’re getting a top-tier entertainer who will make this an experience to remember! 😊 🎤

Are events available in languages other than English?
arrow

Our events are all currently conducted in English exclusively. We understand the importance of catering to diverse audiences, and we're always looking for ways to expand and enhance our offerings. But for now, all our events are in English.

Do I have to use a specific video conferencing tool?
arrow

When it comes to video conferencing tools, we've tried them all! We’re flexible so we don't have to use any specific one. However, we have a soft spot for Zoom. It's our preferred go-to platform because it works so well everywhere. But if you have another tool in mind or your team is more comfortable with something else, let us know and we'll likely be able to make it work. We just want to make sure everyone has a smooth and enjoyable experience, no matter the platform.

How do you deal with technical glitches during events?
arrow

Aargh, technical glitches, those ghastly party crashers! 🤬 We don’t like it, but sometimes things just happen. Here's how we handle it:

  • Preparedness: Before the start of the event, we conduct a tech check to make sure everything is running smoothly
  • Backup Plans: We always have a Plan B (and C) in place. Whether it's switching to a backup meeting room, or having alternative activities ready, we're prepared.
  • Tech Support: During the event, we have tech support on standby. They're there to jump in and resolve any big issues.
  • Clear Communication: If there's a glitch, we'll keep everyone informed and provide clear instructions on what to do next.
  • Flexibility: Sometimes, if a particular activity is facing issues, we’ll just pivot to another engaging activity to keep the momentum going.

At the end of the day, our priority is to ensure everyone has a great time. While we can't always predict technical glitches, we're always ready to tackle them head-on.

Are events recorded?
arrow

No, we don't record events to ensure the privacy and comfort of all participants. However, if you'd like to capture some memorable moments from the event, we can take screenshots for you upon request. This way you get a keepsake of the fun without any concerns about privacy. Just let us know in advance, and we'll make sure to snap some great shots for you! 📷

Pricing

How much do events cost, and where do I get a quote for my group?
arrow

That golden question about price! Most of our events are priced at $40 per ticket, offering a fantastic experience that's worth every penny. Due to the nature of our skills events, they are priced a little differently. You can get more pricing details from our pricing page here.

If you're looking to get a quote for your group, you can either go to the event page you’re interested in, click “Start Booking”, and enter your group’s headcount to generate a quote. Or you can simply reach out to a customer advisor here, and we will happily provide you a detailed quote.

What is a "skills” event, and why is the cost different?
arrow

A "skills" event is designed to not just entertain but also educate and enhance a particular skill or talent among participants. The three skills events we currently offer are Virtual Paint Night, Virtual Magic Show, Virtual Charcuterie, and all provide a hands-on experience, guided by experts in the field.

The cost of these events is different because they involve expert professionals, or include kits that are mailed to participants ahead of time. The following is a list of how much these events cost:

  • Virtual Paint Night: $80 per ticket (includes paint kit)
  • Virtual Magic Show: $55 per ticket
  • Virtual Charcuterie: $55 per ticket
What is the monthly and quarterly subscription plan?
arrow

Our Monthly Subscription Plan offers a recurring monthly team building event that is perfect for teams who want to ensure consistent bonding and engagement.

Our Quarterly Subscription Plan is designed for teams that prefer a quarterly cadence. This plan offers a team building event every three months, aligning with different business cycles.

Both plans come with the following perks:

  • Priority Booking: Get first dibs on dates and times
  • Discounted Rates: Enjoy special rates exclusive to subscribers.
  • Customized Events: Tailor events to your team's preferences and needs.
  • Dedicated Customer Advisor: Have a go-to person for all your event needs.

For more detailed information on our subscription plans, or to get started, check out the pricing page here.

Do you offer discounts for large groups?
arrow

Yes, we absolutely offer special discounts for larger groups. We understand that organizing events for a big team can be a significant investment, and we're here to support you. If you're planning an event for a sizable group, just reach out to us here, and we'll provide you with a detailed quote tailored to your group size and needs.

What payment methods do you accept?
arrow

We accept all major credit cards. Visa, MasterCard, American Express, or others, we're ready for it. You prefer to do a bank transfer? Not a problem, we can accommodate that too. Whatever works best for you, we're here to make the process as smooth and convenient as possible.

When is payment due?
arrow

If you choose to book online, payment is due immediately upon booking. If we send you an invoice, we kindly ask that you settle it within 2 days. Please note that all events must be fully paid for prior to participation.

Booking

I've read enough and I'm psyched to do this! How do I book an event?
arrow

We're thrilled to hear that! Booking an event is super easy. Here's how to do it:

  • Go to the event page you’re interested in.
  • Click the “Start Booking” button.
  • Pick your desired date and time, and pay online to complete the booking.


Voilà, you’re all done! Alternatively, you can reach out to a customer advisor here, and we’ll handle the entire booking for you as well as answer any questions you have.

How much ahead of time do I need to book an event?
arrow

The easiest way to check on availability is to go to the event page you’re interested in, click the “Start Booking” button, and see if your desired date and time are still open.

Alternatively, you can reach out to a customer advisor here, and we’ll check our calendar for available dates and times to make sure you get the perfect schedule.

Where do I find your event availability?
arrow

The easiest way to check on availability is to go to the event page you’re interested in, click the “Start Booking” button, and see if your desired date and time are still open.

Alternatively, you can reach out to a customer advisor here, and we’ll check our calendar for available dates and times to make sure you get the perfect schedule.

Can I book an event if I don't have an exact headcount?
arrow

Yes! If you’re unsure about the exact headcount, that’s not an issue. You can book an event even if you are still finalizing the number of participants. We recommend you book for the minimum number of participants you expect. We allow for the addition of more people to your booking all the way up to the day of the event. So, if more team members decide to join in on the fun, we've got you covered. Just give us a heads up, and we'll make sure everyone gets in.

Are there any pre-event materials or instructions sent out?
arrow

Our events are designed to be super intuitive, so there's no need for pre-event instructions. However, we do take care of a few things to ensure everything runs smoothly:

  • Virtual Conference Call Info: Ahead of the event, we'll provide you with the virtual conference call details so you can add it to your calendar and make sure everybody knows where to go.
  • Virtual Paint Night Kits: If you're participating in our Virtual Paint Night, we'll collect mailing addresses before the event to ensure that all the paint kits are shipped out correctly and reach participants in time.
What are your standard event times? Can I book outside these times?
arrow

Our standard event start times are at 9am, 11am, 1pm, 3pm, and 6pm PST (please note that these times are all in Pacific Standard Time).

Now, if you're thinking, "None of these times quite fit my team's schedule," don't worry we have you covered too! We understand that every team marches to its own rhythm and beat. If you'd like a customized start time outside of our standard slots, we're more than happy to make that happen. We will apply a small custom start time fee of $195 to the event.

How do you handle teams spread across multiple time zones?
arrow

We love teams that are spread out all over the world! If our standard event start times don't quite fit the bill for your widespread team, we can always schedule a custom start time to suit everyone's needs.

If your team's time zones are so diverse that you can’t actually pin down a single time that works for everyone, then we would recommend scheduling separate events with different start times. This makes sure that everyone gets to participate and nobody’s left out. The best part is that even if your team members are playing at different times, we can still announce collective winners across all the games. It keeps the competitive spirit high and ensures everyone feels connected, no matter where they are in the world. 😊 🌏

I'm trying to book online but I don't see my preferred day and time available. What should I do?
arrow

If you’re having trouble finding your preferred day and time online, just reach out and we will help. Our online booking system only displays a portion of the total available times. So if you can't see your desired slot, don't hesitate to reach out to us directly here, and we'll work to get you in.

What if I want to cancel or reschedule an event I've already booked?
arrow

At Ryptic, we understand that plans can change. For all our virtual events, with the exception of Virtual Paint Night, we offer a flexible cancellation and reschedule policy. Here's how it breaks down based on the amount of notice you provide us prior to the event date:

  • If you give us 5 or more days' notice, you'll receive a full refund minus a non-refundable 6% booking fee.
  • With 3 or more days notice, you're eligible for full store credit, including the booking fee. Plus, you can reschedule your event for free.
  • If you let us know more than 24 hours in advance, you'll get 50% store credit.
  • If less than 24 hours notice, we’re afraid there won't be any refund or store credit available.

Please note that for events which include shipped materials like Virtual Paint Night, refunds are not available due to the shipped materials.

Let’s Get Started!
Call us at 866-430-4039, or fill out the contact form below and a Ryptic Team Building customer advisor will reach out to schedule the perfect event.



(* required fields)

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.